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Business Case: Local Government Reorganisation (LGR) and the approach at North Yorkshire Council

In this business case, North Yorkshire Council provide insights into their efforts to merge 8 separate councils into one unitary as part of Local Government Reorganisation. 

Initially, North Yorkshire faced a major challenge: align services, streamline delivery, and make up to £60 million in savings. 

In this case you'll see how Engage Process helped them:

  • Map over 1,000 council services quickly and collaboratively 
  • Identify high-value efficiency opportunities
  • Empower teams to take ownership of change
  • Create a shared way of working across a newly unified council
  • Reduce duplication, risk, and delivery costs through visual, evidence-based design

Whether you're navigating local government reorganisation, transformation, or just looking to improve service quality, this case offers practical insights and proven impact. 

Read the full case here.