How can I see which users are logged in?

In this article, we explain how to view and manage active user sessions in the Engage Process Admin Center. The Active sessions section shows which users are currently logged in and which module of the Engage Process Platform they are using.

Quick navigation

• Which sessions are currently active?

• How do I end an active session?

Which sessions are currently active?

To see which users are currently working in the Engage Process Platform:

1. Open the Admin Center.

2. Click Active sessions in the left-hand menu.

You will see an overview of:

• all users with an active session

• the module in which they are currently working

Note
At this moment, it is not visible which users are working in the Admin Center itself.

How do I end an active session?

Active sessions can be ended manually via the Admin Center. This can be useful if:

• your subscription has a limited number of concurrent users

• a user forgot to close the application

• an active session is blocking another user from logging in

Ending a session

1. Go to Admin Center → Active sessions.

2. Select the user whose session you want to end.

3. Right-click and choose Abort session.

4. Confirm the action by clicking Yes.

The session will be terminated immediately.

Note
If a session is ended by mistake, there are no major consequences.
The user will receive a notification within a few minutes that the connection has been lost. After clicking Agree, the application will restart automatically.

In the worst-case scenario, the user may lose up to 5 minutes of work.