How to restore deleted components

In this article, we explain how to restore or permanently remove deleted items using the Deleted items section in the Engage Process Admin Center.

It can happen that a user accidentally or intentionally deletes an item that is later needed. Fortunately, users with the User manager role can restore these deleted items.

Items That Can Be Restored

The following items can be restored:

• Projects (including all associated content) deleted in the Engage Process Modeler

• Brainstorming diagrams, processes, or overviews deleted in the Engage Process Modeler

• Boards deleted in the Engage Process Teamboard

• Central tables deleted in the Engage Process Admin Center

Restoring a Deleted Item

To restore a deleted item:

1. Go to the Admin Center.

2. Open the Deleted items section.

3. Select the type of deleted item at the top of the page.

4. Select the item you want to restore.

5. Click Restore on the right-hand side.

The item will be restored to the application in which it was originally deleted.

Permanently Removing a Deleted Item

Deleted items can also be permanently removed from the system.

To permanently remove a deleted item:

1. Go to the Admin Center.

2. Open the Deleted items section.

3. Select the type of deleted item at the top of the page.

4. Select the item you want to remove.

5. Click Permanently remove on the right-hand side.

The item will be removed from the list and permanently deleted from the Engage Process database.

Automatic Permanent Deletion

Deleted items are automatically permanently removed by the system 1.5 years (550 days) after the deletion date.