In this article, we look at the ‘Deleted items’ section in the Engage Process Admin Centre. It frequently happens that a user consciously or unconsciously deletes something that is later needed.
Fortunately, a user with the ‘User manager’ role in the Admin Center can restore deleted items. The following items can be restored:
- a project including full content that has been deleted in the Engage Process Modeler.
- a brainstorming diagram, process or overview that has been deleted in the Engage Process Modeler.
- a board deleted in the Engage Process Teamboard.
- a central table deleted in the Engage Process Admin Center.
Restoring a deleted item
Restoring a deleted item is as follows:
- Go to the Admin Center and click on the ‘Deleted items’ section.
- At the top, select on the type of deleted item.
- Click on the item you want to restore and click on ‘Restore’ on the right.
The component will be restored to the application in which the component was deleted.
Permanently removing a deleted items
Deleted items can also be removed permanently. This is done as follows:
- Go to the Admin Center and click on the ‘Deleted items’ section.
- Select the type of deleted item at the top.
- Click the item you want to permanently delete and click on ‘Permanently remove’ on the right.
The item will disappear from the list and will be permanently removed from Engage Process' database.
Note! Deleted items are automatically permanently removed by the system 1.5 years (550 days to be exact) after the item is deleted.