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Introduction Modeler

The Engage Process Modeler is the oldest module within the Engage Process Platform. What originally started as an internal tool has evolved into a powerful and widely applicable solution for visualizing, analyzing, and improving business processes.

The Modeler forms the foundation for structured process improvement and supports organizations in understanding how work is done today — and how it can be done better tomorrow.

The Origin of the Modeler

The Modeler was developed in the 1990s with a clear purpose: to help customers quickly and clearly visualize processes and workflows. From the very beginning, the focus was on supporting process improvement and enabling the automation of (parts of) processes.

To make processes understandable for everyone, a visual language based on recognizable icons was introduced. Traffic symbols played an important role:

  • A roundabout represents a decision point

  • A “P” (parking) symbol indicates a waiting moment

  • A STOP sign marks the end of a process

This intuitive visual approach makes processes easy to understand, explain, and discuss.

From Process Visualization to Data-Driven Decisions

The strength of the Modeler goes beyond drawing process diagrams. From the start, it has been possible to analyze processes quantitatively.

Together with customers, the current (as-is) process is mapped first. Next, the future (to-be) optimized process is designed. By comparing these two situations, organizations gain insight into:

  • Potential cost savings

  • The payback period of investments

  • The impact of automation on efficiency and capacity

In this way, the Modeler helps make business cases concrete, transparent, and actionable.

From Specialist Tool to Organization-Wide Use

As the value of the Modeler became increasingly clear, its use expanded beyond specialists. Initially, it was mainly used by management consulting firms and internal process experts.

Today, the Modeler is used across all levels of organizations. Thanks to its visual and accessible design, it can be used by a wide range of roles — from strategic decision-makers to operational employees on the work floor.

What Is the Modeler Used For?

The Engage Process Modeler supports organizations in:

  • Designing and documenting processes

  • Analyzing processes, both visually and quantitatively

  • Facilitating brainstorming, improvement, and process design sessions

Who Is the Modeler For?

The Modeler is commonly used by:

  • Process improvement specialists

  • Quality managers

  • Controllers

  • Team leaders

  • Operational employees (process owners)

  • Information and process consultants

The Modeler Today

Today, the Engage Process Modeler is fully embedded within the Engage Process Platform. It supports collaboration, data-driven analysis, and continuous process improvement, enabling organizations to work consistently and transparently on improving their processes across the entire organization.